Skip to content

Tickets, Payments & Refunds

Buy tickets, find QR codes and understand payments and refund rights.

9 published articles

Buy tickets for a paid eventAttendeeChoose a tier and quantity, review the full total and complete Attend checkout securely.Cancelled, rescheduled or changed events and entry refusalsAttendeeKnow what to expect when an event is cancelled, changes significantly or a venue refuses entry.Find a missing ticket or confirmationAttendeeCheck the correct account, Bookings and payment result before asking Attend to trace the order.Find your bookings, tickets, QR codes and ticket statusAttendeeOpen Bookings to see upcoming, ongoing and past events and the QR code for each ticket.Fix a pending or failed paymentAttendeeCheck the transaction and ticket state before trying checkout again or reporting a duplicate charge.RSVP to a free eventAttendeeClaim a free place and receive an individual Attend ticket without a payment charge.Request a refund and track what happens nextAttendeeStart from the ticket, choose the reason and watch the ticket and email for the outcome.Understand ticket prices and the booking feeAttendeeSee how the organiser's ticket price and Attend's attendee booking fee form your checkout total.When can I receive a refund?AttendeeRefunds normally apply to cancellations and some significant changes, not a change of mind.

Creating an Event10 articles Discovering & Attending Events6 articles

Still need help?

Choose the issue so we can keep the right context and send you to the safest route.